On , we introduce our new Tricise Service Tiers for Automic Automation. If you are a Tricise Automic customer in the DACH region, your standard service is changing on July 1, 2026 — and this 45-minute session shows you what that means in practice. Register below to join Günther Flamm and Dierk Senholdt live and bring your questions to the Q&A. More on our Automic Automation services.
Why the new Tricise Service Tiers matter for our Automic customers in the DACH region
An Automic license alone does not deliver stable operations. Support gaps, end-of-service versions, manual object transports and know-how stuck with individuals are the typical failure modes — and the reason we built the Tricise Service Tiers: to bundle support, tooling, training and operations under one structured model.
Starting July 1, 2026, the new Silver tier becomes the standard for every Tricise Automic customer in the DACH region, at no extra cost. Gold and Platinum extend that baseline if you want us to take over operations or move Automic to SaaS. Three Tricise Service Tiers, one partner across the full lifecycle.
What you’ll take away
- What’s automatically included for Tricise Automic customers in the DACH region from July 1, 2026 — and what isn’t
- How Silver, Gold and Platinum differ across support, managed services and SaaS
- How to choose the right operating model for your Automic environment
- Where our 3C Release Manager, Action-Packs and University fit in
- Live Q&A with the people who built the model
Who should attend
Tricise Automic customers from the DACH region — and prospects in the DACH region considering licensing Automic through Tricise — who want a clear picture of what’s included as standard and which operating model fits their environment.
Your speakers
Günther Flamm · Managing Partner, Tricise
Dierk Senholdt · Director Automation Services, Tricise
Quick facts
- Date:
- Duration: approx. 45 minutes incl. Q&A
- Format: Online · free of charge
- Language: German
- Speakers: Günther Flamm, Managing Partner · Dierk Senholdt, Director Automation Services
- Audience: Tricise Automic customers from the DACH region
- Topic: Tricise Service Tiers for Automic Automation — Silver, Gold, Platinum
The english speaking webinar can be found here.