From blind spots to business insights: Why observability matters
You can’t fix what you can’t see
Modern enterprises rely on automation to keep their operations running smoothly 24/7. But as environments become more complex—with multiple platforms, cloud environments, and disparate tools—many organizations lose visibility into what’s actually happening behind the scenes.
This lack of observability leads to hidden failures, missed SLAs, inefficient processes, and, ultimately, lost revenue. It’s not automation that fails—it’s the inability to see and understand what’s happening in real time.
The cost of invisible automation failures
According to Dimensional Research, over 80% of organizations use three or more automation platforms, while 81% run workloads across multiple cloud environments. This fragmented landscape leads to:
Missed or violated SLAs
Unseen dependencies across systems
Reactive firefighting and manual troubleshooting
Costly downtime (just 1 hour can cost over $1 million)
Damage to brand trust and employee productivity
Without true observability, these issues go undetected until it’s too late.
Observability: More than monitoring
Traditional monitoring tells you when something breaks. Observability tells you why and where it’s likely to break next.
Automation observability involves aggregating, analyzing, and visualizing data from all automated processes—regardless of tool or platform—so you can anticipate issues and optimize workflows proactively.
That’s exactly what Broadcom’s Automation Analytics & Intelligence (AAI) delivers.
Broadcom AAI: Bringing automation into focus
Broadcom AAI is designed specifically to provide end-to-end visibility across automation platforms, offering:
Unified cross-platform insights
Connect data from across cloud, on-premise, mainframe, and third-party tools like Apache Airflow, AutoSys, Automic, Control-M, and more. Eliminate silos and gain a single-pane-of-glass view.
Predictive SLA management
Don’t wait for a breach. AAI identifies at-risk jobs and alerts you before problems occur, using historical patterns and statistical forecasting.
Business-centric dashboards
From operations teams to executive stakeholders, everyone gets the visibility they need—tailored dashboards map automation to business outcomes.
GenAI-driven data interaction
AAI’s generative AI features allow even non-technical users to ask complex questions, find process bottlenecks, and create filters using natural language.
Real-time dependency mapping
Discover hidden process relationships and job dependencies that traditional tools miss—before they cause a cascade of failures.
Case in point: preventing downtime with observability
A global financial institution struggled with daily SLA violations in liquidity reporting. AAI revealed a hidden dependency that had gone unnoticed for years—once resolved, the company avoided hours of costly downtime and dramatically improved compliance.
Why general monitoring tools aren’t enough
APM and BI platforms are powerful—but they weren’t built to handle the unique dynamics of automation. They often miss key job events, lack real-time prediction, and require manual configuration.
Trying to manage complex workload automation with general tools is like fixing a watch with a hammer—it’s not just inefficient, it’s risky.
How Tricise helps you see the full picture
As a certified Broadcom partner, Tricise helps enterprises deploy, integrate, and optimize Broadcom AAI to achieve full automation observability.
We help organizations:
Proactively prevent SLA breaches
Uncover hidden inefficiencies
Reduce operational costs
Align automation with business goals
Future-proof their automation ecosystem
Don’t let automation chaos stay hidden
Automation should enable innovation—not introduce invisible risks. With Broadcom AAI and Tricise, you can shine a light on every part of your automation ecosystem and turn complexity into clarity.
Get in touch with us today to discover how we can help you gain control through automation observability.

