Description

The Automic Operator Essentials course (English) covers the operational fundamentals of Broadcom Automic Automation from a day-to-day operations perspective. Participants learn how to monitor, control, and troubleshoot automated processes in the Automic Web Interface (AWI). The course covers all core operational tasks – from process planning with Schedule objects (JSCH) and Time Events (EVNT), through active process control, to structured error analysis and the use of Dashboards (DASH) in Automic Automation V21/V24.

Prerequisites

No prior experience with Automic Automation is required for the Automic Operator Essentials course. The course is specifically designed for operational beginners.

A basic understanding of the following areas is helpful but not mandatory:

• General IT knowledge (operating systems, networks, process flows)

• Basic understanding of business processes and workflow structures

• Some familiarity with web-based user interfaces is an advantage

Who should attend?

The Automic Operator Essentials course is designed for anyone who monitors, controls, and manages Automic Automation in daily operations. Typical participants include:

• Automic Operators: Staff who monitor jobs, workflows, and schedules in the Automic Web Interface and intervene when needed
• IT Operations and Production Teams: Professionals responsible for the smooth running of automated processes in production environments
• Helpdesk and Support Staff: Those who perform error analysis in Automic and take initial action when jobs abort or become blocked
• New Automic Users in Operational Roles: Beginners who need a structured introduction to operating and monitoring Automic

No prior Automic knowledge required – this course is explicitly designed as a beginner's course for Automic operators.

What is included?

• Instructor-Led Training: Live sessions with certified Automic experts – practical, interactive, and focused on real operational use cases
• Self-Study: 6 months access to a complete, video-based self-learning program including a hands-on practice lab
• Training Materials: Comprehensive materials as a daily reference for operational work with Automic Automation
• Official Tricise Certificate: Recognized proof of your Automic Operator skills upon successful completion of all exams

Agenda

1. Introduction and System Overview

• Core concepts and architecture of the Automation Engine (AE)

• Key components: AE, database (MS SQL, Oracle, PostgreSQL, DB2), agents, AWI

• Client concept and system separation

2. Security in Automic

• Encrypted communication via TLS

• Password storage, password policies, and access protection

• Audit-proof data storage in the Automic database

3. The Automic Web Interface (AWI)

• Login, language settings, connection colors, and UI layout

• Main menu: Home (Dashboards), Process Assembly, Process Monitoring, Administration

• User preferences: time zones, refresh intervals, confirmation dialogs

4. Process Planning and Execution

• Start options: immediate, one-time, repeated, restart

• Schedule objects (JSCH): periods, calendar conditions, and result checks

• Time events (EVNT): interval control and one-time execution

5. Process Control and Interventions

• Canceling, pausing, and releasing tasks

• Changing the priority and status of tasks

• Putting tasks on hold and releasing them manually

6. Process Monitoring in the AWI

• Status views, filter and grouping options

• Queues, agent-based and attribute-based filters

• Hierarchy and list views for running processes

• Opening and evaluating execution reports

7. Error Analysis and Reports

• Analyzing ABEND, BLOCKED, and WAITING statuses

• Evaluating job reports, post-processing reports, and monitor reports

• Interpreting return codes, runtimes, and log files

8. Dashboards and Widgets (DASH)

• Widget types: General, Activities, Favorites, History, Process Monitoring, Queue Monitor

• Visualizing active and historical processes

• Configuring private and public dashboards