Application Managed Services
Maximize your potential with tailored Automic Managed Services.
Ensuring continuous availability.
Extensive expertise in managing Automic systems.
Automic environments expertly maintained by our team.
Why choose AMS by Tricise?
Application Managed Services for Automic Automation
Automic Automation plays a vital role in ensuring the smooth operation of IT and business processes across organizations. As a powerful workload automation platform, developed and maintained by Broadcom, it enables enterprises to orchestrate complex workflows and guarantee business continuity. However, managing such a critical and complex system requires not only deep technical expertise but also constant vigilance, strategic oversight—and most importantly, the right people in the right roles.
The Challenge: Skilled Automic Experts Are Hard to Find
Finding and retaining qualified personnel with experience in Automic is a growing challenge for many organizations. Skilled automation professionals are scarce, recruitment cycles are long, and onboarding requires significant investment. At the same time, internal IT teams are often already stretched thin by other core responsibilities, leaving little room to build specialized knowledge. As automation becomes more critical, this shortage of expertise can lead to delays, risks, and missed opportunities.
The Solution: Tricise Application Managed Services
That’s where our Application Managed Services for Automic provide a decisive advantage. With tailored and scalable support models, we ensure the reliability, performance, and long-term stability of your automation environment. Whether your needs include day-to-day system administration, continuous monitoring, or workflow optimization, our certified experts bring the right skills and experience to your organization. By working with Tricise, you benefit from a proactive service model that reduces risks and strengthens your automation strategy.
Three Core Service Areas for Maximum Value
We structure our managed services around three clearly defined roles to deliver maximum flexibility and business value. This modular approach allows you to choose exactly the services you need and scale as your automation environment evolves:
- System Administration – We take full responsibility for your Automic infrastructure. Our experts handle updates, patches, user administration, and overall platform stability, ensuring that your system remains aligned with Broadcom best practices.
- Process Monitoring – Continuous process monitoring ensures that automation workflows run seamlessly. We proactively identify irregularities, resolve incidents quickly, and provide clear reporting, reducing downtime and strengthening operational reliability.
- Workflow Design & Optimization – We help you build new workflows, redesign existing processes, and align automation with business goals. By applying proven methods and best practices, we ensure workflows are efficient, scalable, and future-ready.
Flexible, Modular Service Packages
With our modular and customizable service packages, you can relieve staffing pressures, close skill gaps, and reallocate internal resources to strategic projects. Each package is designed to complement your existing teams and scale as your automation environment grows. This way, you retain full flexibility while ensuring that your Automic Automation system runs securely, efficiently, and in alignment with industry best practices.
Why Choose Tricise as Your Managed Services Partner?
Tricise combines deep Automic expertise with extensive project experience across industries. Our certified consultants not only know the technology but also understand the business context in which automation delivers value. By partnering with us, you benefit from a proactive support model, fast response times, and strategic guidance. This ensures that your Broadcom Automic environment evolves in line with your business goals and remains future-proof.




Our Roles
Process Monitoring
- Proactive Issue Detection: Identify and address potential problems before they disrupt workflows.
- Performance Analysis: Monitor the efficiency of processes to ensure smooth operation.
- Error Notification: Provide real-time alerts for issues requiring immediate attention.
- Continuous Supervision: Round-the-clock monitoring for uninterrupted system performance.
Workflow Design
- Custom Workflow Development: Design processes tailored to your business needs.
- Efficiency Improvements: Streamline workflows to reduce execution time and resource usage
- Best Practice Implementation: Apply proven methods to enhance system reliability.
- Optimization Analysis: Identify bottlenecks and recommend enhancements.
- Scalability Planning: Adapt workflows to support future business growth.
System Administration
- User Management: Manage user roles and permissions securely.
- Platform Maintenance: Perform updates and keep the system efficient.
- Agent Monitoring: Ensure agents stay connected and functional.
- Configuration Updates: Adapt system settings to your needs.
- Error Resolution: Quickly fix issues to reduce downtime.
How does the Transition happen?
1. Contract Signing
- Negotiate key details such as scope, pricing, and timelines.
- Finalize the service agreement with all stakeholders.
- Confirm mutual understanding of deliverables and expectations.
2. Ramp-up Phase
- Define the project team and roles.
- Review the signed contract and requirements with the operations team.
- Prepare initial setup tasks for a seamless transition.
3. Transition Phase
- Conduct workshops to gather operational requirements.
- Develop and refine the Service Delivery Handbook.
- Ensure all stakeholders are aligned for the transition.
4. Go-Live
- Ensure all stakeholders are aligned for the transition.
- Monitor initial performance and address any issues.
- Successfully launch the application service with full support.
Got questions?
You Can Now Request a Service Consultation Meeting
Fill out the form below to request a consultation and receive detailed information on a customized service package tailored to your automation needs.