{"id":18179,"date":"2026-11-09T14:26:51","date_gmt":"2026-11-09T13:26:51","guid":{"rendered":"https:\/\/tricise.com\/?p=18179"},"modified":"2026-11-12T11:43:46","modified_gmt":"2026-11-12T10:43:46","slug":"best4automic-tricise-service-tiers","status":"publish","type":"post","link":"https:\/\/tricise.com\/fr\/best4automic-tricise-service-tiers\/","title":{"rendered":"best4Automic est d\u00e9sormais inclus dans chaque Tricise Service Tier"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"18179\" class=\"elementor elementor-18179\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-771afed e-flex e-con-boxed e-con e-parent\" data-id=\"771afed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab9c9ac elementor-widget elementor-widget-text-editor\" data-id=\"ab9c9ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"font-size: 22px; line-height: 1.3;\">Quoi de neuf : best4Automic dans les trois Service Tiers<\/h2>\n<p><strong>Chaque Tricise Service Tier comprend d\u00e9sormais best4Automic (b4A)<\/strong>, l'extension pour Broadcom Automic Automation d\u00e9velopp\u00e9e par notre partenaire best-blu. Silver comprend les <strong>b4A Service Portal Essentials<\/strong>, gr\u00e2ce auquel les \u00e9quipes m\u00e9tier peuvent lancer elles-m\u00eames des workflows Automic. Gold inclut le <strong>b4A Service Portal<\/strong> en version compl\u00e8te, et Platinum la <strong>suite best4Automic compl\u00e8te<\/strong> \u2013 du Service Portal \u00e0 l\u2019administration, au d\u00e9ploiement, \u00e0 l\u2019int\u00e9gration Git et \u00e0 la documentation.<\/p>\n<p>Le <a href=\"https:\/\/tricise.com\/fr\/produits\/automic-automation\/service-tiers-tricise\/\"><strong>Tricise Service Tiers<\/strong><\/a> regroupe le support, l\u2019outillage, la formation et l\u2019exploitation pour <a href=\"https:\/\/tricise.com\/fr\/produits\/automic-automation\/\"><strong>Automic Automation<\/strong><\/a> en trois \u00e9ditions. L\u2019\u00e9dition Silver est incluse dans toutes les licences Tricise Automic depuis le 1er juillet 2026 \u2013 y compris pour les clients existants \u2013 et int\u00e8gre d\u00e9sormais b4A en plus. Vous souhaitez l\u2019utiliser ? Contactez-nous et nous vous fournirons le logiciel.<\/p>\n<h3 style=\"font-size: 19px; line-height: 1.35;\">Faits cl\u00e9s en un coup d'\u0153il<\/h3>\n<ul>\n<li><strong>Quoi :<\/strong> b4A by best-blu fait d\u00e9sormais partie des trois Service Tiers de Tricise.<\/li>\n<li><strong>Silver :<\/strong> b4A Service Portal Essentials \u2013 libre-service pour les utilisateurs m\u00e9tier.<\/li>\n<li><strong>Gold :<\/strong> le b4A Service Portal en version compl\u00e8te.<\/li>\n<li><strong>Platinum :<\/strong> la suite compl\u00e8te b4A.<\/li>\n<li><strong>Pour qui :<\/strong> chaque client licenci\u00e9 Tricise Automic, o\u00f9 que vous soyez.<\/li>\n<li><strong>Comment l\u2019obtenir :<\/strong> contactez Tricise \u2013 nous livrerons le logiciel.<\/li>\n<li><strong>Ce qui ne change pas :<\/strong> Le 3C Release Manager, les Action-Packs et le Tricise University Flat restent pr\u00e9sents dans chaque \u00e9dition.<\/li>\n<\/ul>\n<p>La vid\u00e9o courte vous donne un aper\u00e7u. En dessous, vous trouverez une description de chaque \u00e9dition, comment b4A s\u2019int\u00e8gre au 3C Release Manager et les r\u00e9ponses aux questions les plus fr\u00e9quentes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de6a5e7 e-flex e-con-boxed e-con e-parent\" data-id=\"de6a5e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8baa4bd elementor-widget elementor-widget-video\" data-id=\"8baa4bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/shorts\\\/ibYF9-ZA9m0&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ad266d6 e-flex e-con-boxed e-con e-parent\" data-id=\"ad266d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f5eeaa elementor-widget elementor-widget-text-editor\" data-id=\"8f5eeaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Vid\u00e9o : Tricise Service Tiers : best4Automic d\u00e9sormais inclus dans chaque \u00e9dition<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d1d905 e-flex e-con-boxed e-con e-parent\" data-id=\"6d1d905\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4caad3e elementor-widget elementor-widget-text-editor\" data-id=\"4caad3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"font-size: 22px; line-height: 1.3;\">Qu\u2019est-ce que best4Automic ?<\/h2>\n<strong>best4Automic (b4A)<\/strong> est une solution logicielle de best-blu qui \u00e9tend Broadcom Automic Automation avec ses propres modules. Elle transforme les meilleures pratiques \u00e9prouv\u00e9es d\u2019Automic en fonctions simples \u2013 pour les d\u00e9veloppeurs, les administrateurs et les utilisateurs m\u00e9tier. Vous d\u00e9cidez comment l\u2019utiliser : via sa propre interface utilisateur, le Service Portal, la ligne de commande, en tant que modules dans les workflows d\u2019Automic ou via l\u2019API REST incluse. best-blu d\u00e9veloppe b4A et est un partenaire de longue date de Tricise \u2013 <a href=\"https:\/\/tricise.com\/fr\/tricise-best-blu-partnership-automation\/\"><strong>en savoir plus sur notre partenariat<\/strong><\/a>. Les d\u00e9tails du produit sont disponibles directement sur <a href=\"https:\/\/best-blu.de\/best4automic\/\" target=\"_blank\" rel=\"noopener\"><strong>best-blu<\/strong><\/a>.\n<h2 style=\"font-size: 22px; line-height: 1.3;\">Ce que best4Automic inclut dans chaque Service Tier<\/h2>\nLes trois \u00e9ditions comprennent b4A. Le contenu augmente avec l'\u00e9dition :\n<figure class=\"wp-block-table\" style=\"overflow-x: auto;\">\n<table style=\"width: 100%;\">\n<thead>\n<tr>\n<th style=\"text-align: left;\" scope=\"col\">Inclus<\/th>\n<th style=\"text-align: center;\" scope=\"col\">Silver<\/th>\n<th style=\"text-align: center;\" scope=\"col\">Gold<\/th>\n<th style=\"text-align: center;\" scope=\"col\">Platinum<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<th style=\"text-align: left;\" scope=\"row\">best4Automic de best-blu<\/th>\n<td style=\"text-align: center;\">b4A Service Portal Essentials<\/td>\n<td style=\"text-align: center;\">b4A Service Portal (version compl\u00e8te)<\/td>\n<td style=\"text-align: center;\">Suite compl\u00e8te<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left;\" scope=\"row\">Op\u00e9rations<\/th>\n<td style=\"text-align: center;\">Votre propre \u00e9quipe<\/td>\n<td style=\"text-align: center;\">Tricise AMS, du lundi au vendredi<\/td>\n<td style=\"text-align: center;\">Tricise AMS, 24\/7<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left;\" scope=\"row\">H\u00e9bergement<\/th>\n<td style=\"text-align: center;\">Sur site<\/td>\n<td style=\"text-align: center;\">Sur site<\/td>\n<td style=\"text-align: center;\">Broadcom Automic SaaS (UE)<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left;\" scope=\"row\">3C Release Manager<\/th>\n<td style=\"text-align: center;\">Light<\/td>\n<td style=\"text-align: center;\">Light<\/td>\n<td style=\"text-align: center;\">Full<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left;\" scope=\"row\">Tricise University Flat<\/th>\n<td style=\"text-align: center;\">Tier 0 \u00b7 2 utilisateurs<\/td>\n<td style=\"text-align: center;\">Tier 1 \u00b7 5 utilisateurs<\/td>\n<td style=\"text-align: center;\">Tier 2 \u00b7 15 utilisateurs<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<figcaption class=\"wp-element-caption\">b4A et principaux services par Tricise Service Tier. Tous les services et options : <a href=\"https:\/\/tricise.com\/fr\/produits\/automic-automation\/service-tiers-tricise\/\"><strong>comparaison compl\u00e8te<\/strong><\/a>.<\/figcaption><\/figure>\n<h3 style=\"font-size: 19px; line-height: 1.35;\">Silver : b4A Service Portal Essentials<\/h3>\nAvec le b4A Service Portal Essentials, les utilisateurs m\u00e9tier lancent eux-m\u00eames les workflows Automic et suivent leur statut dans un langage clair. Les demandes courantes n\u2019ont plus \u00e0 passer par l\u2019\u00e9quipe Automic, et vos experts Automic gagnent du temps pour les t\u00e2ches qu\u2019eux seuls peuvent accomplir. Silver est la base pour les \u00e9quipes qui exploitent Automic en interne : support produit 24\/7, un Single Point of Contact fixe, Advanced Support pour les versions EOS, le <a href=\"https:\/\/tricise.com\/fr\/3c-release-manager\/\"><strong>3C Release Manager<\/strong><\/a> Light Edition et le <a href=\"https:\/\/tricise.com\/fr\/university\/#anchor-flat\"><strong>Tricise University Flat<\/strong><\/a> pour deux utilisateurs.\n<h3 style=\"font-size: 19px; line-height: 1.35;\">Gold : le b4A Service Portal complet<\/h3>\nGr\u00e2ce \u00e0 la version compl\u00e8te du b4A Service Portal, les \u00e9quipes m\u00e9tier de toute l\u2019entreprise lancent elles-m\u00eames des workflows Automic, \u00e0 la demande ou \u00e0 une heure d\u00e9finie, et voient toujours en langage clair \u00e0 quelle \u00e9tape se trouve leur processus.\n\nAvec <strong>Gold<\/strong>, Tricise prend \u00e9galement en charge l\u2019administration et la surveillance de votre infrastructure Automic gr\u00e2ce \u00e0 nos <a href=\"https:\/\/tricise.com\/fr\/produits\/automic-automation\/application-managed-services\/\"><strong>Application Managed Services<\/strong><\/a>.\n<h3 style=\"font-size: 19px; line-height: 1.35;\">Platinum : la suite best4Automic compl\u00e8te<\/h3>\nPlatinum inclut tous les modules :\n<ul>\n \t<li><strong>Service Portal<\/strong> pour les utilisateurs m\u00e9tier<\/li>\n \t<li><strong>Administration :<\/strong> modifications en masse tra\u00e7ables, analyse d\u2019objets, recherche d\u2019objets obsol\u00e8tes et gestion simplifi\u00e9e des utilisateurs<\/li>\n \t<li><strong>Solution de d\u00e9ploiement<\/strong> et <strong>Int\u00e9gration avec Git<\/strong> au niveau du paquet<\/li>\n \t<li><strong>Documentation Builder<\/strong> pour la documentation automatis\u00e9e de votre environnement Automic<\/li>\n<\/ul>\n<strong>Platinum<\/strong> fonctionne sur Broadcom Automic SaaS depuis deux datacentres de l\u2019UE avec une disponibilit\u00e9 de 99,95 %, avec Tricise comme partenaire de service \u2013 voici <a href=\"https:\/\/tricise.com\/fr\/produits\/automic-automation\/migration-automic-saas\/\"><strong>comment se d\u00e9roule le passage \u00e0 Automic SaaS<\/strong><\/a>.\n<h2 style=\"font-size: 22px; line-height: 1.3;\">Pourquoi best4Automic fait d\u00e9sormais partie int\u00e9grante de chaque \u00e9dition<\/h2>\nDans de nombreuses entreprises, l'\u00e9quipe Automic constitue le goulot d'\u00e9tranglement : les \u00e9quipes m\u00e9tier attendent que quelqu'un d\u00e9marre un workflow, les releases sont d\u00e9ploy\u00e9es manuellement et la documentation est \u00e0 la tra\u00eene. b4A aborde pr\u00e9cis\u00e9ment ces points :\n<ul>\n \t<li><strong>Libre-service pour les \u00e9quipes m\u00e9tier :<\/strong> Le Service Portal permet d\u2019automatiser les t\u00e2ches \u00e0 l\u2019\u00e9chelle de l\u2019entreprise tout enti\u00e8re, et non seulement au sein de l\u2019\u00e9quipe Automic.<\/li>\n \t<li><strong>Moins de travail manuel dans l\u2019administration :<\/strong> Les modifications en masse et l\u2019analyse des objets deviennent des fonctions tra\u00e7ables et reproductibles.<\/li>\n \t<li><strong>D\u00e9veloppement structur\u00e9 :<\/strong> Le d\u00e9ploiement, l\u2019int\u00e9gration Git au niveau des paquets et la documentation automatis\u00e9e apportent les pratiques DevOps dans Automic.<\/li>\n<\/ul>\nbest4Automic compl\u00e8te le <a href=\"https:\/\/tricise.com\/fr\/3c-release-manager\/\"><strong>3C Release Manager<\/strong><\/a>, qui reste pr\u00e9sent dans chaque \u00e9dition. 3C couvre le cycle de vie technique des objets Automic \u2013 les transferts entre les environnements, les comparaisons DEV \u2194 PROD et la piste d\u2019audit. b4A se concentre sur les workflows de libre-service, d\u2019administration et de d\u00e9veloppement.\n<h2 style=\"font-size: 22px; line-height: 1.3;\">Comment les clients existants obtiennent-ils best4Automic ?<\/h2>\nIl n'y a rien \u00e0 commander : l'\u00e9dition Silver est incluse dans chaque licence Tricise Automic, quelle que soit votre localisation. Pour commencer \u00e0 utiliser b4A, il suffit de <a href=\"https:\/\/tricise.com\/fr\/contact\/consultation\/\" data-overlay-trigger=\"overlay-contactform\"><strong>nous contacter<\/strong><\/a>. Nous d\u00e9finissons avec vous la configuration adapt\u00e9e et vous livrons le logiciel. Les clients Gold re\u00e7oivent de la m\u00eame mani\u00e8re le Service Portal complet, et les clients Platinum la suite compl\u00e8te.\n\nVous ne savez pas quelle \u00e9dition convient \u00e0 votre environnement Automic ? R\u00e9servez une consultation gratuite et sans engagement de 30 minutes avec un expert Automic, comparez toutes les \u00e9ditions en d\u00e9tail sur la <a href=\"https:\/\/tricise.com\/fr\/produits\/automic-automation\/service-tiers-tricise\/\"><strong>page Tricise Service Tiers<\/strong><\/a>, ou d\u00e9couvrez <a href=\"https:\/\/tricise.com\/fr\/tricise-service-tiers-explained\/\"><strong>ce qui distingue Silver, Gold et Platinum<\/strong><\/a>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>best4Automic by best-blu is now part of every Tricise Service Tier: the b4A Service Portal Essentials in Silver, the full b4A Service Portal in Gold and the complete suite in Platinum. What&#8217;s included and how existing customers get the software.<\/p>","protected":false},"author":59,"featured_media":18189,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[152,162],"tags":[217,180,198],"class_list":["post-18179","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automic-automation","category-general","tag-automic","tag-automic-automation","tag-uc4"],"acf":[],"meta_box":[],"_links":{"self":[{"href":"https:\/\/tricise.com\/fr\/wp-json\/wp\/v2\/posts\/18179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tricise.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tricise.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tricise.com\/fr\/wp-json\/wp\/v2\/users\/59"}],"replies":[{"embeddable":true,"href":"https:\/\/tricise.com\/fr\/wp-json\/wp\/v2\/comments?post=18179"}],"version-history":[{"count":16,"href":"https:\/\/tricise.com\/fr\/wp-json\/wp\/v2\/posts\/18179\/revisions"}],"predecessor-version":[{"id":18377,"href":"https:\/\/tricise.com\/fr\/wp-json\/wp\/v2\/posts\/18179\/revisions\/18377"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tricise.com\/fr\/wp-json\/wp\/v2\/media\/18189"}],"wp:attachment":[{"href":"https:\/\/tricise.com\/fr\/wp-json\/wp\/v2\/media?parent=18179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tricise.com\/fr\/wp-json\/wp\/v2\/categories?post=18179"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tricise.com\/fr\/wp-json\/wp\/v2\/tags?post=18179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}